FAQ
Here we have collected the most frequently asked questions. Please read them before contacting support.
Firearms & Legal Information
Do I need a firearm license to purchase a firearm?
Yes. Firearms are sold only in accordance with applicable local laws and regulations. Customers must provide any required documentation before a purchase can be completed.
Are your firearms genuine?
Yes. ARMS TAC supplies genuine firearms and accessories sourced from trusted manufacturers and authorized distributors and also our own products.
Do you offer different calibers?
Yes. Product availability varies by model. Available calibers are listed on each product page.
Are your firearms new or used?
Unless otherwise stated, all firearms listed on our website are brand new and factory condition
Product Information
Can I request additional product photos?
Yes. Our team can provide additional product images or videos upon request via WhatsApp.
Can I reserve a firearm before purchasing?
Yes. Selected products can be reserved for a limited time. Please contact our sales team for availability.
Do firearms include magazines?
Included accessories vary by manufacturer and model. Please refer to the product description or contact us for confirmation.
Can I customize my firearm?
Yes. Depending on the model, compatible accessories such as optics, slings, grips, lights, and magazines can be added separately.
Warranty & Support
Do your products include a warranty?
Warranty coverage depends on the manufacturer and product type. Please check the individual product page or contact us for details.
What if my firearm has a manufacturing defect?
If you receive a product with a verified manufacturing defect, please contact ARMS TAC immediately. Our support team will assist you according to the applicable warranty policy.
Safety
How should I store my firearm?
Always store firearms unloaded in a secure location, away from unauthorized access, and follow all applicable safety guidelines and local laws.
Do you provide firearm safety guidance?
Yes. We encourage all customers to follow proper firearm safety practices and comply with local regulations before handling or using any firearm.
Contact & Support
We will be happy to answer any questions you may have. You can contact us through Whatapp